The Power of Expensive Property Management Software,
at a Far Lower Cost
Single User
1 Computer
$ 500
The software is installed at no cost to the customer via
the internet. RIS will assist with the installation. After the installation,
instructions and assistance on using the program, importing data, etc.
is considered training.
Single computer systems include 2 hours free training.
Network User
2 Station License
$ 500
5 Station License
$ 750
10 Station License
$1,000
15 Station License
$1,250
The software is installed at no cost to the customer via
the internet on the customer’s server machine. RIS will assist
with the installation.
After the installation on the server, installation on additional stations,
instructions and assistance on using the program, importing data, etc.
is considered training.
Network systems do not include free training.
Annual Maintenance Fees
Commencing with the first anniversary of your use of the RIS program, there
will be a required annual fee as listed below. The annual fee includes
all upgrades to the program and complimentary technical support as defined
below.
Single User
1 Computer
$ 300
Network User
2 Station License
$ 500
5 Station License
$ 750
10 Station License
$1,000
15 Station License
$1,250
Training
RIS charges for training on an hourly basis at competitive rates.
Support
Complimentary technical support. RIS will provide complimentary
(no charge) technical support for any errors in the RIS software program.
Customer should contact RIS with a description of the error and must print
out the error report which appears on the screen. Customer will not be
charged for correcting any errors in the RIS program. The following problems
are not errors in the RIS program and customer will be charged for support
for these items:
Viruses, worms, etc. in the customer’s computer
Problems with the customer’s computer hardware
Problems with the customer’s windows operating system
Problems created by the customer installing other software programs.
Paid technical support. Customer has the option to pay on an occurrence
basis or to prepay for support by prepaid plan. Prepaid plans are more
cost-effective and continue until all time is used up. RIS customer support
is available to assist the customer in using the RIS program and to assist
in fixing any problems with the RIS data. RIS does not fix the customer’s
hardware, the windows operating system, or viruses. Customer should contact
a local computer expert or local store for such services.
Plan Description
Cost
Payment
No Plan
$50.00 minimum charge for a 15-minute call. Each additional minute
is $3.35 per minute.
Pay by credit card at time of support.
1 hour prepaid plan
$175.00
Prepay. RIS will track time and deduct from time remaining in the “time
bank”
2 hour prepaid plan
$300.00
Prepay. RIS will track time and deduct from time remaining in the “time
bank”
5 hour prepaid plan
$650.00
Prepay. RIS will track time and deduct from time remaining in the “time
bank”
